I applied and paid for my passport on 8 March. It went “missing” in the system. 22 March I went again to apply. Same story. Missing again. 28 March I went for the 3rd time. Then I got a sms saying awaiting payment. I phoned and email and fax proof of payment through. Now I got FINAL notice about the outstanding payment???? What more must I do? HELP ME PLEASE

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I applied and paid for my passport on 8 March. It went “missing” in the system. 22 March I went again to apply. Same story. Missing again. 28 March I went for the 3rd time. Then I got a sms saying awaiting payment. I phoned and email and fax proof of payment through. Now I got FINAL notice about the outstanding payment???? What more must I do? HELP ME PLEASE

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Hello,

Our kindly, advice is; visit any of their nearest offices around you and show them evidence of your payments. This will help them trace and track your process for you.

Best wishes.

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