Foodbev SETA ICT Graduate Internship Opened

By | November 5, 2021

Foodbev SETA has opened its 2021/2022 Internship program and is inviting all interested applicants to apply ASAP.

ENDING DATE:

The closing date has not yet been communicated.

LOCATION: South Africa

INTERNSHIP REQUIREMENTS:

To qualify for this Internship program, you are required to fall within these requirements:

• Qualification in Computer Science/Software Development/IT or similar NQF level 6

• Website and graphic design knowledge required

• General understanding of database management and system integration / interfacing

• No formal experience required; internal training will be provided

• Customer relations skills

 Attention to detail

• Problem-solving abilities

• Creative and critical thinking skills

• Professional and accountable

INTERNSHIP RESPONSIBILITIES:

Below will be the responsibilities for the candidates who will be qualified:

  •  IT Helpdesk (1st Line Support)

o IT Service Management (Call logging, assigning calls to support Tier 2 or 3, call tracking and end-user follow-up etc.)

o Assist in IT vendors service management (service requests forwarding and followups)

o Resolution of 1st line support calls such as:

▪ Login failures, password resets,

▪ Information requests (How to guides)

o IT Inventory Management (IT assets, new purchases, loan equipment, etc.)

o Daily Health Checks (Servers, Backups, Network, etc.)

o Problem Management (analyze incidents trends and identify the underlying problems for continuous improvement)

o Compile incident management reports

• Website design and development

o Graphic Design

o Website content maintenance and update

• Analyze current ETL processes, design new system integration models to optimize business efficiencies

• Administration duties as delegated

• Execute other tasks as delegated

METHOD OF APPLICATION:

To apply for this Internship program, click here

APPLY HERE

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